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Integration Recipe Builder
Workato Website - Operational
Workato Website
Workato Email notifications - Operational
Workato Email notifications
Workbot for Teams - Operational
Workbot for Teams
Workbot for Slack - Operational
Workbot for Slack
Recipe runtime for job execution - Operational
Recipe runtime for job execution
Recipe Webhook ingestion - Operational
Recipe Webhook ingestion
Recipe API gateway - Operational
Recipe API gateway
OpenAPI
The performance issues have been fixed and the team will continue to monitor traffic.
Team is working to restore access to the web application. API access is unaffected.
Performance is normalizing for most customers, but we're still seeing degraded performance for some customers. Team is continuing to investigate the root cause of these slow load times.
We implemented a fix and currently monitoring the result.
The team is investigating issues causing availability and performance issues on app.guidecx.com.
We just resolved the issue! Some traffic was being routed to a previous build, causing some users to get sporadic reloads as requests hit the stale build and failed. The stale build has been removed and functionality has returned to normal.
We are investigating reports of the web app forcing a page refresh, sporadically, causing some loss of work as you edit tasks.
Message queue latency has returned to normal. The team fixed an autoscaling policy that was preventing the queue from scaling correctly with the spikes in traffic. We will continue monitoring and implementing some additional enhancements.
Short-term fixes have been released to provide more resources to the message queue, as the queue length is continuing to spike above normal ranges. The team is continuing their research into the root cause.
Message queue has returned to normal and the team is still investigating root cause.
The team is monitoring higher than usual activity on the API message queue, resulting in increased latency of updates to third-party systems, including Jira and Salesforce. Changes will not be lost, only delayed while the message queue is processed.
No notices reported this month
Jun 2022 to Aug 2022
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