GUIDEcx - Notice history

All systems operational

100% - uptime

Workato Website - Operational

Workato Email notifications - Operational

Workbot for Teams - Operational

Workbot for Slack - Operational

Recipe runtime for job execution - Operational

Recipe Webhook ingestion - Operational

Recipe API gateway - Operational

Notice history

Jun 2024

May 2024

Intercom experiencing intermittent latency and loading issues
  • Resolved

    Intercom is stable again for chat and help articles

  • Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified

    Intercom (a third party system used by GUIDEcx to enable Ticket/Chat Support as well as Help Center articles) is experiencing intermittent latency and loading issues. Their team is aware and working on a resolution. We will make updates here or you can follow along directly at If you need immediate assistance and Intercom is having issues please reach out to your CSM.

May 2024 to Jul 2024