GUIDEcx - Project creation causing template duplication – Incident details

All systems operational

Project creation causing template duplication

Resolved
Degraded performance
Started 18 days agoLasted 11 minutes

Affected

Web Application

Degraded performance from 3:49 PM to 3:55 PM

Project Management

Degraded performance from 3:49 PM to 3:55 PM

Updates
  • Resolved
    Resolved

    The fix was confirmed as successful. Any duplicate templates that were inadvertently added to projects created over the past few minutes will be automatically cleaned up this morning.

  • Monitoring
    Monitoring

    The fix has been applied and we are monitoring to confirm it was fully effective.

  • Identified
    Identified

    The cause has been diagnosed and we are in the process of applying a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.