GUIDEcx - Custom field update endpoint returning wrong ID – Incident details

All systems operational

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Custom field update endpoint returning wrong ID

ResolvedPartial outage47 minutes

Affected

OpenAPI

Degraded performance from 3:25 PM to 4:04 PM, Partial outage from 4:04 PM to 4:12 PM

API v2

Degraded performance from 3:25 PM to 4:04 PM, Partial outage from 4:04 PM to 4:12 PM

  • ResolvedUTC

    This is confirmed as resolved. All API endpoints are operational.

  • MonitoringUTC

    A hotfix is in the process of being pushed now and we will monitor to confirm its effectiveness for the get project detail by ID, get task detail by ID, and patch custom field endpoints. All other endpoints are operational.

  • IdentifiedUTC

    Load balancer rules in the API need to be modified

  • InvestigatingUTC
    We are currently investigating this incident.