GUIDEcx - Can't Access Projects – Incident details

All systems operational

Can't Access Projects

Resolved
Partial outage
Started 7 months agoLasted about 1 hour

Affected

Web Application
Project Management
Compass Customer Portal
Resource Management
Advanced Time Tracking
Report Navigator and Report Builder
Updates
  • Resolved
    Resolved

    This has been resolved. All projects are reliably accessible.

  • Monitoring
    Monitoring

    While we haven't found a root cause for the issue this morning we did a rollback to a previous version and it appears that access has been restored. We will continue to monitor to ensure we have a proper resolution.

  • Investigating
    Investigating
    We are currently investigating this incident.