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Integration Recipe Builder
Workato Website - Operational
Workato Website
Workato Email notifications - Operational
Workato Email notifications
Workbot for Teams - Operational
Workbot for Teams
Workbot for Slack - Operational
Workbot for Slack
Recipe runtime for job execution - Operational
Recipe runtime for job execution
Recipe Webhook ingestion - Operational
Recipe Webhook ingestion
Recipe API gateway - Operational
Recipe API gateway
OpenAPI
No notices reported this month
This incident has been resolved. All services are available in all accounts and regions.
We implemented a DNS fix for accounts using vanity URLs and are currently monitoring the result.
Engineering has determined this issue was caused by recent DNS changes. The impact is limited primarily the the few accounts using vanity URLs. Most users should still be able to access their accounts. We are continuing to work on a fix for this incident to cover all accounts.
We are currently investigating this incident. Some customers may experience issues accessing the GUIDEcx web services.
Maintenance has completed successfully
Maintenance is now in progress
We are planning to conduct security testing on our application. You may notice some slowness while we conduct our testing, but the application will remain functional throughout the testing.
This incident has been resolved.
We are currently investigating this incident.
We have resolved the issue that caused temporary slowness with traffic in the western United States. All services and systems are accessible and performant again.
Team continues to monitor the fix implemented earlier and will provide an update on root cause once a permanent solution has been implemented. Project/Template cloning has returned to normal.
The team has implemented a short-term solution and is continuing to monitor the health of these background jobs. Failed job queue is returning to normal levels.
The background workers responsible for template cloning and notifications are failing periodically. This is resulting in unstable project creation. These failed jobs will be automatically retried. The team is working on a short term solution that will allow these jobs to succeed sooner.
We are currently investigating reported issues of delayed or failed project creation.
Authentication service restored and healthy.
Authentication services are failing, preventing access to the Web application. Team is working to restore the authentication service.
Feb 2023 to Apr 2023
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