GUIDEcx - Temporary API instability – Incident details

This incident has been resolved. We apologize for the back and forth on this but have tried to be as transparent and proactive as possible. At this point we do believe the issue is resolved and our testing has not indicated any major issues. However, we have found that there might be a few recipes that might need modifications. We will handle these on a case by case basis, but at this time there isn't any degraded performance of the API for our customer base as a whole.

We are continuing to work on a fix for this incident. We are running into one issue during project creation through the API. The rest of the API has been restored to working properly.

This incident has been resolved. We will continue to monitor, functionality has been restored. Thank you for your patience.

This was caused by an edge case around our load balancer. Applying a fix now.

We are still investigating and are continuing to troubleshoot.