GUIDEcx - GUIDEcx is experiencing degraded performance – Incident details

This incident has been resolved.

Some customers experienced errors and degraded performance in our web app. The issue was caused by a synchronization problem between two of our internal services, which prevented a translation-related request from completing. Our team identified the cause and restored full service. We apologize for the disruption and appreciate your patience. We’ll continue to monitor our systems closely.

We implemented a fix and are currently monitoring the result.