GUIDEcx - Project creation unstable – Incident details

Team continues to monitor the fix implemented earlier and will provide an update on root cause once a permanent solution has been implemented. Project/Template cloning has returned to normal.

The team has implemented a short-term solution and is continuing to monitor the health of these background jobs. Failed job queue is returning to normal levels.

The background workers responsible for template cloning and notifications are failing periodically. This is resulting in unstable project creation. These failed jobs will be automatically retried. The team is working on a short term solution that will allow these jobs to succeed sooner.