app.guidecx.com latency and availability errors

Affected

Web Application

Project Management

ResolvedAugust 03, 2022 at 7:23 PMUTC
The performance issues have been fixed and the team will continue to monitor traffic.
UpdateAugust 03, 2022 at 5:22 PMUTC
Performance is normalizing for most customers, but we're still seeing degraded performance for some customers. Team is continuing to investigate the root cause of these slow load times.
MonitoringAugust 03, 2022 at 3:51 PMUTC
We implemented a fix and currently monitoring the result.
InvestigatingAugust 03, 2022 at 2:00 PMUTC
The team is investigating issues causing availability and performance issues on app.guidecx.com.

GUIDEcx - app.guidecx.com latency and availability errors – Incident details