GUIDEcx - Page load and timeout issues – Incident details

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Page load and timeout issues

ResolvedDegraded performance23 minutes

Affected

Web Application

Degraded performance from 2:32 PM to 2:55 PM

Project Management

Degraded performance from 2:32 PM to 2:55 PM

  • ResolvedUTC

    Requests times and database query times have returned to normal.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating reports of slow load times for some users.