GUIDEcx - Scheduled maintenance for an infrastructure update. – Maintenance details

All systems operational

Scheduled maintenance for an infrastructure update.

Completed
Scheduled for December 13, 2025 at 3:30 AM – 4:57 AMUTC

Affects

Web Application

Under maintenance from 3:30 AM to 4:57 AM

Project Management

Under maintenance from 3:30 AM to 4:57 AM

Compass Customer Portal

Under maintenance from 3:30 AM to 4:57 AM

Resource Management

Under maintenance from 3:30 AM to 4:57 AM

Advanced Time Tracking

Under maintenance from 3:30 AM to 4:57 AM

Report Navigator and Report Builder

Under maintenance from 3:30 AM to 4:57 AM

Updates
  • Completed
    December 13, 2025 at 4:57 AMUTC
    Completed
    December 13, 2025 at 4:57 AMUTC

    Maintenance has completed successfully. All of our testing and validation been completed and the results have been promising. Thank you for your patience. We hope you enjoy your weekend!

  • Update
    December 13, 2025 at 4:29 AMUTC
    Update
    December 13, 2025 at 4:29 AMUTC

    Maintenance is still in progress. Services were restored at 9:23 PM MST and the team is now validating changes. Any downtime or latency due to the maintenance was limited to that 4 minute window of 9:19-9:23. We will provide a final update once testing and validation is completed.

  • Update
    December 13, 2025 at 4:21 AMUTC
    Update
    December 13, 2025 at 4:21 AMUTC

    Maintenance is now in progress. Starting at 9:19 PM MST, you may experience latency or an inability to login. The team is actively working on deploying this infrastructure update.

  • In progress
    December 13, 2025 at 3:30 AMUTC
    In progress
    December 13, 2025 at 3:30 AMUTC
    Maintenance is now in progress
  • Planned
    December 13, 2025 at 3:30 AMUTC
    Planned
    December 13, 2025 at 3:30 AMUTC

    We are planning for a scheduled maintenance during that time. The product may be offline for a portion of the time.