Unable to perform some actions within GUIDEcx and being redirected to the Project list.
Resolved
Operational
Started 3 months ago Lasted about 6 hours
Affected
Web Application
Project Management
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We are implementing a fix around access tokens and are currently monitoring the result to confirm that sessions do not expire sooner than expected.
Investigating
Update
We are currently investigating this incident. We have implemented some changes that should help users that were being prompted to log in frequently, but are still investigating the root cause of the other issues regarding navigation.
Investigating
Update
We are still currently investigating this incident. We will continue to update this page either at regular intervals or when progress is achieved.
Investigating
Investigating
We are currently investigating this incident. Some users are experiencing issues of not being able to navigate to the Team tab, save a note, change a task status or update a template.
