Failed Login Attempts

Resolved

Operational

Started almost 4 years agoSeptember 21, 2022Lasted about 1 hourSeptember 21, 20225:406:31 PMUTC

Affected

Web Application

Project Management

Compass Customer Portal

Resource Management

Advanced Time Tracking

Updates

Resolved
September 21, 2022 at 6:31 PMUTC
Resolved
September 21, 2022 at 6:31 PMUTC
We just resolved the issue! The GUIDEcx web application is fully functional. All users are able to successfully log in.

Please note that in some cases a simple refresh won't do the trick. If you are receiving a 403 error then please clear your cache and cookies!
Monitoring
September 21, 2022 at 6:00 PMUTC
Monitoring
September 21, 2022 at 6:00 PMUTC
We are currently investigating this incident that is not allowing users to visit the GUIDEcx web application.
Investigating
September 21, 2022 at 5:40 PMUTC
Investigating
September 21, 2022 at 5:40 PMUTC
We are currently investigating this incident that is not allowing users to visit the GUIDEcx web application.

GUIDEcx - Failed Login Attempts – Incident details